Testimonials
PHT is the market-leading provider of ePRO solutions used in clinical trials worldwide… but don't take our word for it. The following quotes and testimonials are selected from biopharmaceutical companies, investigator sites, study subjects, auditors and partners experienced with our ePRO systems.
"Sponsors need to know that issues may arise using e-PRO technology no matter what vendor they choose, but PHT is the vendor you want solving these issues. PHT's service is one of the best in the industry. This is why I will choose PHT for my next trial!"
"We selected PHT primarily because of its experience with respiratory trials and the ease-of-use of its LogPad System. Because this is a pivotal trial, it is imperative that we work with an ePRO provider with knowledge of the respiratory and standardized questionnaires in our trial. We also appreciated that PHT was able to demonstrate the flexibility, willingness and expertise needed to meet our dynamic trial requirements with an innovative solution."
"We evaluated several providers but selected PHT because of their expert scientific team and in-depth industry experience. As first-time ePRO users, PHT made us feel extremely comfortable with the technology and processes involved. PHT has also proved to be very flexible in meeting our trial timelines, and we have enjoyed a strong working relationship with the PHT team from the outset of our collaboration."
"The best thing for me is I can check it every day. Every day I know how patients are feeling. And I see what monitors have to do with paper diaries… it's a lot of work. I see them doing it and I think, 'I'm glad I don't have to do that!' I think it's quite easy that everything is in the computer directly, and nothing is unreadable."
"I think (the LogPad) is a novelty, once people got over the slight nervousness of using it. It's something that sticks in your mind in a way that a paper diary perhaps wouldn't, if you're busy or on holiday. It's the bleeps. It prompts you, it's different, it's something that stays in your memory."
"The main benefit of PHT's solution is the ability to review the patient symptom data in real time. If we had used paper diaries for the study, it would have been difficult to know whether a patient was exhibiting early signs of an exacerbation and in need of call center intervention if those patients simply chose not to call when they should have."
"I think (the LogPad) is a great tool to capture time-sensitive data. In daily symptom diaries, I think recall bias is a real problem and that it's difficult to assess actual compliance rates. The LogPad has worked out great - the patients have been very happy with it, and from our perspective it improves the accuracy of the data."
"One of the best parts of the LogPad is it means no more piles of paper in the office."
"I was guided or controlled by the iPod (sic). I had to make sure I was home at certain hours to send my results back, or if we went away on weekend or holiday, the 'pet' came with us … overall, I was always comfortable using it. And I think it's good to know that as soon as you've completed the input of data, it went straight-away to wherever, and it couldn't possibly get lost. And I think that, in particular, is about 100% better than paper."
"With the (LogPad) you have a daily routine, seven days a week, you don't miss it, so you can't go wrong. This here keeps me out of the hospital as much as possible. That's what I love about it. I have to take walks, I have to do everything it says. Basically it's time saving, ambulance saving, taxi cab fares… I had doctor visits every month. Then it went to every two months. Now it's every three months. I hope to get to where it's every six months!"
"It's an easy way to contact the hospital. I don't have to go in every day so say this day I feel this, and this day I feel that. But I can give it and every two weeks we review."
"PHT's quality management system is without question the best I have ever seen in over 20 years of development and auditing experience."
"PHT employs a world-class quality system. In particular, its internal help desk is a closed-loop system that enables its support professionals to solve problems. While most issues (over 95%) are resolved on the first call by dedicated PHT support experts trained in every active client study, they have access to neighboring Tier-2 and technical resources for escalation and rapid problem resolution."
"After auditing PHT's quality management system, I was confident in recommending PHT as a vendor to Purdue Pharma. PHT knows how to deliver high-quality ePRO trials and we can trust that their system will work reliably throughout the entire study."
"PHT remains an innovator in their use of Palm handhelds and smartphones in clinical trials. Over the past two years, PHT has purchased more than 20,000 handheld devices for use in clinical research. We are proud of the significant relationship we have built with PHT and look forward to partnering on future breakthrough applications of the technology with subjects."
"We are pleased to be partnering with PHT, the clear ePRO market leader, on this ground-breaking initiative in clinical research. By equipping our pocket-sized PiKo spirometer with PHT eSense technology, study sponsors are able to take advantage of revolutionary improvements in subjects' convenience and data integrity."
Learn More About What People Say About PHT
Can I contact a PHT customer to learn about their experiences? Why and how does PHT regularly collect feedback from sites and subjects? Contact PHT for answers to these questions or any others you may have.
